Clinic Automation Software: Less Front-Desk Work
Booking an appointment is just the start of a patient's journey. After that come confirmations, reminders, chasing patients who didn't turn up, writing prescriptions, remembering follow-ups and counting the day's revenue. Medovra is clinic automation software that brings this routine work into one system across the whole patient journey, so your front desk spends less time on the phone and more time with the patients in front of them.
What your front desk does all day that software can do
Watch a busy Indian clinic for a morning and you'll see the receptionist:
- Calling yesterday's bookings to confirm they're coming
- Calling again to remind them on the day
- Trying to reach patients who didn't turn up, to rebook them
- Copying the doctor's handwritten prescription into the system, or printing it on letterhead
- Keeping a diary of which patients are due for a review next week
- Adding up the day's visits and fees at closing time
None of this needs clinical judgment, but all of it takes time. Clinic front desk automation hands these repetitive tasks to software, leaving your team free to handle the queue at the counter and look after patients properly.
One system for the whole patient journey
Medovra connects each stage of a visit, from booking to follow-up, in one place.
Booking → confirmation
Whether a patient books on your online appointment booking page, through WhatsApp, or as a walk-in added by the receptionist, every appointment goes into one calendar. The patient receives a booking confirmation by WhatsApp, SMS or email, on the first channel your clinic has enabled that reaches them.
Reminders, no-shows and follow-ups
Reminder, follow-up and no-show tools built in (automatic scheduling coming soon). Medovra includes:
- WhatsApp, SMS and email reminders, so a booking made days ago is less likely to slip a patient's mind, without your receptionist working through a list of calls
- No-show tools: appointments can be marked as no-shows, with a polite "we missed you, would you like to reschedule?" message, so a missed visit doesn't simply disappear from the records. Rescheduling is done by your clinic staff.
- Follow-ups: when completing a visit, the doctor can set a follow-up after a number of days, weeks, months or years (the clinic default is one week), with follow-up reminder messages built in
After the visit → thank-you message
When the doctor completes the visit, the patient gets a short thank-you message. It's a small courtesy, and it keeps your clinic's conversation with the patient open for their next booking.
Smart channel routing: WhatsApp, then email, then SMS
For every event, Medovra picks one channel: WhatsApp first, then email, then SMS, using the first one that's enabled and works for that patient. Patients don't get the same message three times. Each channel can be switched on or off for your clinic, and every message is logged against the appointment with its channel, recipient, time and any error, so you can always check what a patient was sent. For more on booking and messaging inside WhatsApp (included in every plan), see WhatsApp booking.
Faster visit completion for doctors
Automation shouldn't stop at the front desk. Medovra also speeds up the end of each consultation.
AI patient-history summary
When a returning patient comes in, the doctor can open a short AI summary of their past visits in your clinic: when they came and what they were treated for. It's a quick refresher before the consultation, not a diagnosis, and the doctor reviews it.
AI prescription screening
Many doctors in India still prefer writing prescriptions by hand. With Medovra, the doctor photographs a handwritten or printed prescription, either by uploading it from a laptop or by scanning a QR code to use their phone camera. AI reads the photo and pre-fills a draft with the complaint, diagnosis, examination findings, investigations, vitals (BP, pulse, SpO2, sugar, temperature, height, weight), allergies, medicines with dose, frequency and duration, advice and the follow-up. Medicine names are matched against Medovra's medicine list, and any names it can't match are flagged. The doctor reviews and edits every draft before it's saved. The AI assists; it never prescribes.
How your data is used: the AI features (prescription screening, the patient-history summary, and the AI chat if enabled) send the relevant data, such as the prescription photo or past visit records, to OpenAI for processing. Your clinic can switch the AI features off at any time.
Branded digital prescription PDF
Medovra works as digital prescription software for doctors in India: prescriptions can be written at visit completion with medicine search, and printed as a branded PDF with your clinic logo, tagline and website. Header and footer spacing can be adjusted to fit your pre-printed letterhead.
Services and fees captured at completion
When closing the visit, the doctor selects the services provided and can set or adjust the price for each one. Fees are recorded with the visit, ready for reports and billing history, so the desk doesn't have to re-enter anything.
Reports that run themselves
Every booking, visit and fee feeds Medovra's revenue analytics. You don't need to make a spreadsheet at month-end. Open the dashboard to see revenue trends by week, month or year; revenue by doctor, service, department and branch; new versus returning patients; cancellation rate; and busiest hours. If you run more than one centre, see branch-wise reports for multi-location practices.
Roles so everyone sees only what they need
- Owner / admin: full access to settings, staff, reports and every appointment
- Receptionist: bookings, walk-ins, rescheduling, cancellations, patient registration and billing history, but no clinical prescription editing
- Doctor: their own appointments, patient history, visit completion and prescriptions
Pricing and Founding Clinics
Medovra costs ₹1,999/month + 18% GST per clinic, and everything is included: online booking, WhatsApp booking, plus WhatsApp, SMS and email reminders (2,000 WhatsApp messages/month, fair use, no overage fees), AI help for doctors, patient records, prescriptions and reports. Start with a free 14-day pilot that we set up for you, then pay ₹999 + 18% GST for your first month.
Founding Clinics: there are 15 founding spots in total, first come, first served. Founding clinics lock in ₹1,999/month + 18% GST for 12 months and get free WhatsApp AI setup, priority support and direct access to the founder.
Clinics outside India can see international pricing. Need your own separate setup? Private deployment is priced by quote.
Frequently asked questions
What can clinic automation software automate?
In Medovra, booking confirmations, notices when staff reschedule or cancel, and a thank-you after the visit go out as part of the booking and visit flow. Reminder, follow-up and no-show tools built in (automatic scheduling coming soon). On the clinical side, AI prescription screening turns a prescription photo into a draft for the doctor to review, the AI patient-history summary gives doctors a quick look at past visits, and revenue reports update from every visit.
How does Medovra help reduce patient no-shows?
Medovra tackles the most common reasons patients miss appointments: forgetting, and not hearing from the clinic. Patients get a confirmation when they book, and Medovra includes WhatsApp, SMS and email reminders and a "we missed you" message for no-shows, so your team can rebook them. Automatic scheduling of these messages is coming soon. Results vary by clinic and specialty, so we don't promise a specific figure.
Can the doctor set a follow-up after a visit?
Yes. When completing a visit, the doctor can set a follow-up after a number of days, weeks, months or years, so review visits are recorded rather than left to memory. Follow-up reminder messages are built in, and automatic scheduling is coming soon.
Does the AI write prescriptions automatically?
No. AI prescription screening reads a photo of the doctor's own handwritten or printed prescription and pre-fills a draft. The doctor checks, edits and approves every field before it's saved. Medicine names that don't match Medovra's medicine list are flagged for the doctor's attention. Clinical decisions always stay with the doctor.
Will patients get duplicate messages on WhatsApp, SMS and email?
No. Medovra sends each message on one channel only: WhatsApp first, then email, then SMS, using the first one that's enabled and works for that patient. Every message is logged, so your team can check what was sent and when.
Do I need technical staff to set this up?
No. You don't need an in-house IT team. We set up your clinic and connect WhatsApp and AI for you, starting with your free 14-day pilot. Founding clinics get free WhatsApp AI setup and direct access to the founder for questions. Day to day, your receptionist and doctors work from a simple web dashboard in the browser.
How is patient data stored and protected?
Here is how Medovra handles data today. Medovra is a multi-tenant cloud (SaaS) product hosted on a shared server. All clinics use a single database, and each clinic's data is separated by tenant within it. Inside your clinic, role-based access limits what each person can do: receptionists can't edit clinical prescriptions, doctors work with their own appointments and patients, and owners have full access. Every patient message Medovra sends is logged against the appointment.
The AI features (prescription screening, the patient-history summary, and the AI chat if enabled) send the relevant data to OpenAI for processing. Your clinic can switch the AI features off at any time.
This standard setup suits clinics that need the core features and are comfortable with a shared, multi-tenant setup. If your clinic needs its data kept separately, Medovra can be deployed on your own premises or on a cloud you choose, as a private deployment priced by quote. Ask us about it.
Hand the routine work to Medovra. Start a free 14-day pilot and claim one of 15 founding spots. See pricing.
Related: WhatsApp booking · Online appointment booking · Branch-wise reports · Home
Start a free 14-day pilot
₹1,999/month + 18% GST per clinic, with everything included, including WhatsApp booking and WhatsApp, SMS and email reminders. Start with a free 14-day pilot, then ₹999 + 18% GST for your first month. We set up your clinic and connect WhatsApp and AI for you.
15 founding spots, first come, first served. Founding clinics lock in the price for 12 months and get free WhatsApp AI setup, priority support and direct founder access.
- ✓15 founding spots, first come, first served
- ✓₹1,999/month + 18% GST
- ✓Price locked for 12 months
- ✓Free 14-day pilot, then ₹999 + 18% GST first month
- ✓Free WhatsApp AI setup
- ✓Priority support
- ✓Direct founder access